Privacy
This page explains, in plain English, what information RetrofitPlanner.ie may collect, why it is collected, and how it is used.
If you have a privacy question, you can contact: retrofitplanner@gmail.com
What information we may collect
When you use the planner, you may choose to provide information about your home, such as:
- property type
- approximate age of the home
- heating setup
- insulation details
- BER or energy-related information, if known
- upgrade interests
If you choose to unlock a fuller plan or contact us, you may also provide:
- your name
- your email address
Why this information is used
This information is used to:
- generate a more relevant retrofit plan
- show possible upgrade paths and indicative support
- improve the product over time
- respond to messages or feedback if you contact us
We aim to collect only the information that is reasonably needed to provide the planner experience.
What we do not do
We do not sell your personal information.
We do not claim that planner outputs are official decisions.
We do not use your information for unrelated purposes that are inconsistent with the purpose of the site.
Planner information is informational
The outputs shown on RetrofitPlanner.ie are intended as general guidance only. They do not constitute official eligibility confirmation, professional advice, or grant approval.
Users should confirm important decisions through official grant sources or qualified professionals where appropriate.
How information is handled
RetrofitPlanner.ie is currently an early-stage product. As the service develops, data handling and storage processes may evolve.
Reasonable steps are taken to keep the site and any submitted information handled responsibly, but users should avoid submitting unnecessary sensitive personal information through the planner.
Contact for privacy questions
If you have questions about this privacy notice or how information is handled, you can contact:
Changes to this page
This page may be updated from time to time as the product develops, especially when backend systems, analytics, or lead handling workflows are added.